Facilities and services at Makkah Hotel
Amenities & Facilities
A full-scale property designed around worship, comfort, and ease of movement.
For Worship
The hotel features two expansive, air-conditioned prayer halls with space for approximately 10,000 worshippers. These halls remain among the property’s most defining features, offering quiet, climate-controlled prayer environments without leaving the building.
Dining & Refreshments
Dining options include an Arabic-focused restaurant, an international cuisine venue, and a café serving light meals and drinks. These spaces operate throughout the day to support varied guest schedules.
Practical Perks
Guests have access to WiFi, 24-hour reception services, multiple lifts, escalators, luggage handling, and on-site shopping facilities featuring hundreds of retail stores. A reflexology centre provides foot-massage treatments for post-pilgrimage relief.
Business-Friendly Spaces
Select meeting rooms and executive areas accommodate private gatherings or small conferences, offering elevated services and quieter spaces.
Accessibility
The property includes elevators, wide corridors, and facilities designed to support guest mobility across a high-rise structure.
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Located in heart of Mecca
- Great for activities
Services & Facilities
67 amenities in 13 categories.
Business Facilities
- Business Center
Cleanliness & disinfection
- Physical/social distancing guidelines
- Contactless check-in/out
- Hand sanitizer in guest accommodation and key areas
- Professional cleaning services
- Daily disinfection
- Free face masks
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Linens, towels and laundry washed in accordance with local authority guidelines
- Protective screen or physical barriers in appropriate areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Staff follow all safety protocols as directed by local authorities
Entertainment & Family Services
- kids club
- Babysitting/Child Services
- Indoor play area
Food & Drink
- Coffee shop
- Snack bar
- Restaurant(s)
- Fruits
- Restaurant (special diets available)
General
- 24-Hour Front Desk
- Private check-in/check-out
- Non-smoking property
- Kid-friendly dinning
- Non-Smoking Rooms Available
- Elevator
- Electronic room key
Media & Technology
- Free Wi-Fi
- Shared lounge/TV area
- Mobile app for room service
Miscellaneous
- Facilities for disabled guests available
- Accessible parking
- Audible alarm
Pool and Spa
- Public Bath
Room Facilities
- Family Rooms
- Safety Deposit Box
- Outdoor furniture
- Fire extinguishers
- Room Service
- Ironing amenities
- Air Conditioning
- Smoke alarms
- Heating
- Room service available
Safety & security
- CCTV security in common areas
- 24-hour security
Safety features
- Process in place to check health of guests
- First aid kit available
Services & Extras
- Massage services
- Guests can opt-out of daily cleaning service
- Daily Housekeeping
- Cashless payment available
- Tour services
- Hair/Beauty Salon
- Designated Smoking Area
- Luggage storage & lockers
- Currency exchange service
- Convenience Store
- Concierge services
- Laundry services
- ATM or cash withdraw on site
Transportation
- Electric vehicle charging station
- Parking Available
- Indoor parking (charges may apply)
- On-site parking
- Car rental available
- Parking available (charges may apply)